Privacy Policy

1. Information We Collect

1.1 Personal Information

When you engage with our nutrition consultation services, we may collect the following personal information:

• Contact Information: Name, email address, phone number, and mailing address
• Health Information: Dietary preferences, allergies, medical conditions, health goals, and nutritional requirements
• Demographic Information: Age, gender, occupation, and lifestyle information
• Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
• Communication Records: Consultation notes, messages, and correspondence with our nutritionists

1.2 Automatically Collected Information

We may automatically collect certain information when you visit our website:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

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2. How We Use Your Information

Jexosi uses the collected information for the following purposes:

1. Provide Nutrition Services: To deliver personalized nutrition consultations, meal plans, and dietary recommendations tailored to your specific needs and health goals
2. Communication: To respond to your inquiries, schedule appointments, send consultation reminders, and provide follow-up support
3. Service Improvement: To analyze usage patterns, improve our website functionality, and enhance our nutrition programs
4. Legal Compliance: To comply with applicable laws, regulations, and professional standards in healthcare and nutrition
5. Marketing: To send you newsletters, promotional materials, and updates about our services (you may opt out at any time)
6. Payment Processing: To process transactions and maintain accurate billing records

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3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:

• Healthcare Professionals: With your consent, we may share relevant health information with your physician or other healthcare providers
• Service Providers: With trusted third-party vendors who assist us in operating our website, processing payments, or conducting our business
• Legal Requirements: When required by law, court order, or governmental regulation
• Business Transfers: In connection with any merger, sale, or transfer of company assets
• Protection of Rights: To protect the rights, property, or safety of Jexosi, our clients, or others

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4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Secure server infrastructure and regular security audits
• Access controls limiting employee access to personal information
• Regular staff training on data protection and privacy

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

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5. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request transfer of your information to another service provider
• Withdraw Consent: Withdraw your consent for data processing where applicable

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6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect website functionality.

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7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

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8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

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9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: