Terms and Conditions

Last Updated: January 2025

Welcome to Jexosi. These Terms and Conditions govern your use of our nutrition consultation services and website. By accessing our services, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing and using the Jexosi website and nutrition consultation services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these Terms and Conditions, please do not use our services.

2. Services Description

Jexosi provides professional nutrition consultation services designed to help individuals achieve their health and wellness goals. Our services include:

  • Personalized nutrition assessments and planning
  • Dietary guidance and recommendations
  • Ongoing support and follow-up consultations
  • Educational resources and materials
  • Virtual and in-person consultation options

Important Notice: Our nutrition consultation services are not intended to replace medical advice, diagnosis, or treatment. Always consult with your physician or qualified healthcare provider regarding any medical conditions or health concerns.

3. User Responsibilities

When using our services, you agree to:

  1. Provide accurate, current, and complete information about yourself as requested
  2. Maintain the confidentiality of your account credentials
  3. Notify us immediately of any unauthorized use of your account
  4. Follow the nutrition plans and recommendations provided responsibly
  5. Disclose all relevant medical conditions, allergies, and medications
  6. Attend scheduled appointments or provide reasonable notice of cancellation

4. Professional Disclaimer

While our nutrition consultants are qualified professionals, the information and advice provided through our services are for educational and informational purposes. Results may vary based on individual circumstances, commitment, and adherence to recommendations. We do not guarantee specific outcomes or results from following our nutrition plans.

5. Payment and Fees

Payment for consultation services is required at the time of booking unless alternative arrangements have been made. We accept various payment methods as indicated on our website. All fees are non-refundable except as required by law or as specifically stated in our refund policy.

Cancellation Policy

Appointments cancelled with less than 24 hours notice may be subject to a cancellation fee. We reserve the right to charge the full consultation fee for no-show appointments.

6. Intellectual Property

All content provided through our services, including meal plans, educational materials, recipes, and consultation notes, remains the intellectual property of Jexosi. You may not reproduce, distribute, or commercialize any materials without our express written permission.

7. Privacy and Confidentiality

We take your privacy seriously and handle all personal and health information in accordance with our Privacy Policy and applicable data protection laws. Your consultation information will be kept confidential and used solely for providing you with nutrition services.

8. Limitation of Liability

Jexosi and its consultants shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

9. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services following any changes constitutes acceptance of those changes.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Jexosi

Address: 22 Oak Road, Manchester, M14 4AJ, United Kingdom

Phone: +44 161 496 8201

Email: [email protected]

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.